Billing Representative Remote Jobs in Los Angeles, CA

Jobs Details

Type : Billing Representative

Salary : $16 - $26.88

Duration : Full - Time

Full job description

If you're located in the Pacific or Mountain Time Zone, you'll have the flexibility to telecommute* (work from home) while tackling some tough challenges.

Welcome to one of the hardest and most fulfilling ways to help people, including yourself We offer the latest equipment, the most intensive training programs in the industry, and nearly unlimited opportunities for advancement. Join us and start doing the best work of your life. SM click

Billing Representatives are responsible for ongoing account maintenance, enrollment application data entry, premium billing invoice review and reconciliation, and provide superior customer service to internal/external clients.

This position is full-time (40 hours/week) Monday - Friday. Employees must have the flexibility to work any of our 8-hour shift schedules during our normal business hours (7:00am - 4:00pm PST or 8:00am - 5:00pm PST). Business needs may occasionally require working overtime.

*All telecommuters must adhere to UnitedHealth Group's Telecommuter Policy. click

Primary Responsibilities:

Research and resolve enrollment, eligibility, and billing discrepancies on premium invoices
Educate customers to clarify payment options, billing information, payment address, invoice due date and information contained on premium invoices and electronic services.
Communicate with external customers regarding outstanding balances and required payments
Reconcile identified discrepancies between customer invoices and ensure that aging balances on accounts are resolved in a timely manner.
Analyze reports against existing billing data and make appropriate changes to ensure billing accuracy
Review rates from Underwriting, Sales and Implementation departments to ensure accuracy before entering rates into applicable systems
Monitor customer account balances through research, creating data queries and generating reports such as Member Audits and Bills Issued vs. Bills Paid reports
Coordinate with internal partners to verify and process rate and contract information to ensure it is updated correctly
Use multiple reports to research, resolve, and ensure accuracy of enrollment eligibility
Analyze reports against existing billing/commission data and make appropriate changes to ensure accurate statement information
Accounts Payable (A/P) and Accounts Receivable (A/R)
Ability to stay focused and productive with changing priorities and repetitive tasks
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear guidance on what you need to succeed in your role, as well as development for other roles that interest you. click

Required Qualifications:

High School Diploma/GED (or higher)
Account reconciliation experience
Healthcare background/experience
Customer service experience
Data entry experience
Experience explaining billing and/or reconciliation of discrepancies
Experience with Microsoft Excel (data sorting and filtering), Microsoft Word (document creation and editing) and Microsoft Outlook (email and calendaring)
Ability to work 8 hour shifts between 7:00am - 4:00pm PST or 8:00am - 5:00pm PST with flexibility to work occasional overtime as business needs dictate

Preferred Qualifications:

Associate's degree (or higher)
Experience the Facets platform and 834 membership files
Siebel programming experience . click

Telecommuting Requirements:

Live in the Pacific or Mountain Time Zone
A dedicated work area needs to be established that is separate from other living areas and provides information privacy
Company's ability to secure all sensitive documents (if applicable)
Must be in a location where UnitedHealth Group can obtain an approved high-speed Internet connection or take advantage of an existing high-speed Internet service

All new hires and employees of UnitedHealth Group are required to report their COVID-19 vaccination status.

Military and Veterans Find Your Next Mission: We know your background and experience are different, and we love that. UnitedHealth Group values the skills, experience and dedication that serve military needs. In fact, many of the values defined in the service mirror the culture of UnitedHealth Group that holds true: integrity, compassion, relationships, innovation and performance. Whether you are transitioning from active duty to a civilian career or are a veteran or spouse, we want to support your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet click

Careers at UnitedHealthcare Employers and Individuals. We all want to make a difference with our work. Sometimes we are given the opportunity to make a difference on a scale we could never have imagined. Here, you get that opportunity every day. As a member of our elite team, you'll deliver ideas and solutions that help nearly 25 million customers live healthier lives. You will help write the next chapter in healthcare history. And you'll find plenty of open doors and career paths that will take you as far as you want to go. go further This is the best job of your life. SM

Colorado or Nevada residents only: The salary range for Colorado residents is $16.00 - $26.88. The pay range for Nevada residents is $16.83 - $29.66 Salary is based on a number of factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchases and 401k contributions (all subject to benefit eligibility requirements). No matter where or when you start a career with UnitedHealth Group, you'll get a wide-ranging choice of benefits and incentives.

Diversity Creates a Healthy Environment: UnitedHealth Group is an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sex. Orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. click

UnitedHealth Group is a drug-free workplace. Candidates must pass a drug test before starting employment.